Hotels
Arrival notes, transfer timing and selected guest requests can be coordinated with the chosen property.
Service 05
The detail beyond the itinerary.
Thoughtful coordination around hotels, dining, events and personal requests that sit around the journey.
What we coordinate
Personal Concierge
with purpose.
The most useful concierge support often lives between confirmed bookings: the table that must align with an arrival, the hotel request that needs attention or the local detail that cannot remain unresolved.
Dining
Restaurant enquiries and reservation requests can be placed around the confirmed itinerary and preferences.
Events
Tickets, transfers and practical arrival details may be coordinated subject to availability and confirmation.
Special requests
A clearly defined personal request can be reviewed, sourced and quoted without overstating what is possible.
The Aurevia sequence05
Clear before
it is confirmed.
Travellers, assistants and hosts who need selected personal arrangements to work alongside the wider travel plan.
Define the request
Tell us the city, date, timing, preferences and what a successful outcome should look like.
Review the options
We assess availability, practical constraints and any third-party terms before presenting the next step.
Confirm deliberately
Nothing is treated as booked until the scope, price and applicable conditions are agreed.
Begin privately